Many of the concepts that make Pangeanic’s work philosophy are based on the famous “first time right” concept. We believe translation is an industry and stopped being a craft a long time ago. It follows that our organization should be quality-focused, offer full traceability and comply with international industry standards.
Pangeanic was a leader in the implementation of European translation standard EN 15038 (now ISO 17100) in Europe. Our QA processes are recognized to ISO 9001 and ISO 17100 after an independent audit. In 2007, Pangeanic became a post-editor for the European Union and in 2018 we also achieved certification as a translation company for the medical devices and healthcare sectors (ISO13485).
Trusting translations may be a daunting exercise for many. Your texts, websites, reports and documents end up in a language you do not understand. Sometimes, it is only the professional’s word that acts as a guarantee.
Fortunately, translation has evolved into a technology field – and as such, its results are measurable: there are applications that create terminology databases, technologies capable of checking terminological coherence over thousands of files, applications that tag text for pre-translation. There are accuracy levels, levels of satisfaction and translation metrics. Translation has developed into a technical activity managed by technical staff, out of which ROI is measurable. Standards of quality and documentation were originally developed for manufacturing companies. The International Organization for Standardization is responsible for maintaining the codes for all types of services, which obviously include the ISO 9000 series.
Pangeanic places a lot of importance on the proof-reading process and pre-release approval by an independent linguist. This ensures that the translation has been read, its accuracy checked and its suitability in the target language tested and approved before being released to the public. It is not a costly process and it can be done by the client’s local agents, another company or Pangeanic itself. Most importantly, it means compliance with ISO 17100. Furthermore, Pangeanic offers full traceability of each step (translation, proof-reading, changes, final approval, and release). All this data is kept electronically, as well as all changes made in the text leading to the final version.
It used to be said that translation was the fine art of re-creating the original version in a foreign language. A craft. It is true. Beyond certifications, the best translations into other languages are said to be those where the translator is invisible, where the text just reads as if it had been originally created in that language. This is not just the invisibility of the translator, but the invisibility of the translation process.
ISO 17100 – TRANSLATION STANDARD
Pangeanic was a leader in the implementation and certification according to European translation standard EN 15038 in Spain, now ISO 17100.
Our translation company places a lot of importance on the proof-reading process and pre-release approval by an independent linguist. This ensures that the translation has been read, its accuracy checked and its suitability in the target language tested and approved before being released to the public. It is not a costly process and it can be done by the client’s local agents, another company or Pangeanic itself. Most importantly, it means compliance with Translation Standard ISO 17100.
For further information on the translation standard ISO 17100, please click here.
ISO 13485 – TRANSLATION STANDARDS FOR THE MEDICAL-HEALTHCARE SECTOR
In 2018 Pangeanic has been certified ISO 13485:2016, as an additional step towards excellence in medical devices translations. Our ISO 9001:2015 certification assures quality management; ISO 17100 certification assures the translation process itself, and ISO 13485 establishes a more specific framework for medical devices translation to be used by manufacturing companies.
Pangeanic, as a certified company under this standard, has documented procedures for both, specialized linguists in the healthcare sector, and the translation process, to ensure quality and excellence to all our clients.
For further information on the translation standard ISO 13485, please click here.
ISO 9001 – QUALITY CERTIFICATION
Our translation company is quality-focused, offers full traceability and complies with international industry standards.
ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). This standard is to demonstrate Pangeanic’s ability to consistently provide services that meet our customers and regulatory requirements. It is the most popular standard in the ISO 9000 series and our mainframe for translation services. Pangeanic’s QA processes are recognized by ISO 9001.
For further information on the ISO 9001 certification, please click here.