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EU General Data Protection Regulation

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What is GDPR and why should I care about it?

GDPR is the General data protection regulation of the European Union. It is a joint act of the European Parliament, the Council of the European Union and the European Commission. Their objective is to improve data protection for all citizens within the European Union. The application of this regulation clearly defines the protection of personal data and standardizes it among all EU Member States, with the objective of returning control of personal data to citizens.

Pangeanic B.I. Europa S.L., as a corporation responsible for the processing of personal data of both customers and suppliers, has prepared this guide that responds to the following headings: party responsible, purpose, legitimacy, recipients, rights, and origin of the personal data we process.


Who is responsible for the processing of your data at Pangeanic?

Identity: Pangeanic B.I. Europa S.L. VAT: B97017461
Postal address: Av. de les Corts Valencianes 26 bloque 5 oficina 107 – 46015 – València
Telephone: +34 96 333 6333
Data Protection Officer: Party responsible for data protection
Contact: [email protected] /


Why do we process your personal data?

Clients – At Pangeanic B.I. Europa S.L we process the information provided by clients in order to provide quotations and to manage translation and proofreading projects according to the types of work required and offered.

Providers – We store the information provided by service providers related to the translation sector in order to provide a complete profile of the translator to the project managers. The managers take this information into account in order to evaluate the suitability of the supplier for the projects and to assign them.

Internal personnel – The personal information related to our employees is stored for administrative purposes related to personnel management (Social Security registrations and cancellations, payroll payments and other related procedures).

Automated decisions will not be made based on this information.

How long will we store your data?

Clients – In the case of clients, the data provided will be kept as long as the deletion is not requested by the party concerned, and will be destroyed after a period of 4 years from the last confirmation of interest.

Providers – In the case of service providers, the data provided will be kept as long as the deletion is not requested by the party concerned.


What is the legitimacy for the processing of your data?

Clients – The legal basis for the processing of your data is the execution of the agreement for the provision of services. When you provide us with a confidentiality document as a client, we will rely on it. When you do not, we will use the confidentiality agreement described in the terms and conditions of Pangeanic B.I. Europa S.L.

The prospective offer of services is based on the consent that is requested, and a rejection of the budget will not condition the confidentiality of the data under any circumstances.

Providers – The legal basis for the processing of your data as a supplier is based on the conditions with which you become part of the supplier database, through the acceptance of the Supplier Contract and non-Disclosure Agreement. The information collected (CVs, diplomas, professional associations, etc.) is only used internally.


Who are the recipients of your data?

The data provided by clients will be processed internally, including the processing of personal data or the company in question. When personal data is also part of the translation project, it will be communicated to the translation service providers when deemed appropriate by the project managers.

Pangeanic B.I. Europa S.L. uses a project management and suppliers system that complies with the European Data Protection Regulation (GDPR). Updated information about compliance can be found at:


What are your rights when you provide us with your information?

Anyone has the right to obtain confirmation on whether Pangeanic B.I. Europa S.L. is processing personal data concerning them, or not.

Parties concerned have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the parties concerned may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the parties concerned may object to the processing of their data. Pangeanic will cease to process the data, except for imperative legitimate reasons, or the exercise or defense of possible claims.


How have we obtained your data?

The personal data we process at Pangeanic B.I. Europa S.L. originates from the request for quotations and the prospective search of suppliers. We also deal with information obtained through the company’s different email addresses.

The categories of data that are processed are:

  • Identification data
  • Postal and/or electronic addresses
  • Client documents for processing in quotations and projects
  • CVs and diplomas accrediting suppliers
  • Financial documentation of suppliers to process their payments
  • Commercial information from other translation agencies

Where we are



One Boston Place
Suite 2600
Boston MA 02108
(617) 621-4084
[email protected]

New York

228 E 45TH St Rm 9E
10017-3337 New York, NY

[email protected]  



Pangeanic Headquarters

Av. Cortes Valencianas, 26-5,

Ofi 107

46015 Valencia (Spain)

(+34) 96 333 63 33
[email protected]


Flat8, 279 Church Road,
Crystal Palace
SE19 2QQ
United Kingdom
+44 203 5400 256

[email protected]


Castellana 91
Madrid 28046
(+34) 91 326 29 33
[email protected]


Hong Kong

21st Floor, CMA Building
64 Connaught Road Central
Hong Kong
Toll Free: +852 2157 3950
[email protected]


Ogawa Building 3F

3-37 Kanda Sakuma-cho

Chiyoda-ku, Tokyo


[email protected]


Tomson Commercial Building,
Room 316-317
710 Dong Fang Road
Pu Dong, Shanghai 200122, China

[email protected]