Curva Fin Bloque
JOB OFFERS 12 MAY, 2021

SUPPORT TECHNICIAN

We are looking for someone with a degree in Computer Engineering, with at least 1 year of experience in a similar position.

If you consider yourself to be a patient and customer-oriented team player with excellent communication and problem-solving skills, keep on reading!

The duties to be performed would be:

  • Support tasks
  • Processing and tracking of orders and incidents
  • Incident resolution
  • Order management and data recording
  • Analysis of computer equipment needs
  • Configuration and installation of software and hardware
  • Contact with suppliers
  • Updating our internal databases with information on technical problems and useful discussions with customers
  • Follow-up with customers to ensure that their technical problems are solved
  • Analysis and reporting of possible malfunctioning of support/service platforms, with the corresponding reporting.

Proficiency in written and spoken Spanish would also be required.

As we are an ISO certified company, we will prioritise candidates with knowledge of the following ISOs: ISO 9001, ISO 27001 and ISO 14001.

If you are interested and would like to know more about the offer, please do not hesitate to apply or send an e-mail with your application to [email protected].

 

Work with us

Where we are

Europa

Valencia

Oficinas centrales Pangeanics

Av. Cortes Valencianas, 26-5,

Ofi 107

46015 Valencia (Spain)

(+34) 96 333 63 33
[email protected]

London

Flat8, 279 Church Road,
Crystal Palace
SE19 2QQ
United Kingdom
+44 203 5400 256

[email protected]

Madrid

Atrium
Castellana 91
Madrid 28046
Spain
(+34) 91 326 29 33
[email protected]

USA

Boston

One Boston Place
Suite 2600
Boston MA 02108
(617) 621-4084
[email protected]

New York

228 E 45TH St Rm 9E
10017-3337 New York, NY

[email protected]  

Asia

Hong Kong

21st Floor, CMA Building
64 Connaught Road Central
Hong Kong
Toll Free: +852 2157 3950
[email protected]

Tokyo

Ogawa Building 3F

3-37 Kanda Sakuma-cho

Chiyoda-ku, Tokyo

101-0025

[email protected]

Shanghai

Tomson Commercial Building,
Room 316-317
710 Dong Fang Road
Pu Dong, Shanghai 200122, China

[email protected]